Thank you for choosing Calcot & Jones for your phone wallet needs. We are dedicated to providing a seamless shopping experience, including efficient and reliable delivery services. Please review the following information regarding our delivery process:
We offer various shipping methods to accommodate your preferences and location. During the checkout process, you will be able to select the shipping method that suits you best. The available options may include standard shipping, and express shipping.
Once your order is placed and payment is successfully processed, our team begins processing your order. The processing time may vary depending on the complexity of your order and the customization options chosen. Typically, it takes between 1 to 2 business days to process an order. However, please note that during peak seasons or due to unforeseen circumstances, processing times may be slightly longer. We appreciate your patience and understanding.
Shipping time refers to the time it takes for your order to reach its destination after it has been shipped from our facility. The shipping time will depend on the shipping method selected during checkout and the destination address.
Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment online. Please allow a few hours for the tracking information to become available after receiving the shipping confirmation email.
Shipping is provided free of charge.
To ensure prompt and accurate delivery, please double-check the shipping address provided during the checkout process. We cannot be held responsible for delays or mis deliveries resulting from incorrect or incomplete addresses. If you need to make any changes to your shipping address after placing an order, please contact our customer support team as soon as possible.
In rare cases where there are delivery delays or issues beyond our control, we will work closely with the shipping carrier to resolve the problem promptly. If you encounter any delivery-related issues, such as lost or damaged packages, please contact our customer support team, and we will assist you in resolving the matter.
We strive to provide timely and reliable delivery services, ensuring that your phone wallet reaches you in a timely manner. If you have any further questions or concerns regarding our delivery process, please feel free to contact our customer support team, and we will be happy to assist you.
Each phone wallet is made to order and, as such, we can not accept returns.